You have every right to know how safe your personal information is on ek111. This Privacy Policy clearly outlines what data we collect, why we collect it, how it is stored, and what your rights are.
A quick overview of the key pillars of ek111's Privacy Policy
All your data is protected with 256-bit SSL/TLS encryption. No third party can read or alter your data during transfer.
Ek111 never sells your personal information to third parties. Your name, phone number, and payment details are used solely for platform operations.
Documents submitted for identity verification (NID, passport) are stored on secure servers and can only be accessed by authorized personnel.
Your bKash, Nagad, or Rocket number is not retained after a transaction is complete. Payment information is always processed directly through the payment gateway.
You can request to update, correct, or delete your information at any time. Every privacy-related decision is in your hands.
Ek111 operates in accordance with international data protection standards. Regular security audits are conducted and systems are kept up to date to ensure your information remains safe at all times.
When you create an account and use our services on ek111, we collect certain necessary information. The purpose is to provide you with the best service and to ensure platform security. We only collect data that is genuinely required.
Data is collected in two ways — first, information you provide directly (such as registration forms and verification documents), and second, information collected automatically (such as device details and log files).
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | Mobile banking number | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, OS | Security Monitoring |
| Activity Data | Betting history, login logs | Fraud Prevention |
Ek111 will never ask for unnecessary information. If anyone requests excessive details in ek111's name, it may be fraudulent — contact our support team immediately.
Ek111 uses your information only for specific, defined purposes. No data is ever used beyond its intended scope — every piece of information serves a clear purpose, either to improve your experience or to maintain platform security.
We continuously use your information to improve ek111, making your gaming experience smoother and safer.
Ek111 stores user data on secure cloud servers protected by both physical and digital security measures. Only authorized personnel can access specific data.
How long we retain your data depends on the type of information and applicable legal requirements. Even after an account is closed, certain data may be kept for a specified period for legal reasons.
Even if you request deletion of your data, we may be required to retain certain information for a specified period due to legal obligations. We will inform you clearly if this applies.
Ek111 never sells your personal information to third parties. In certain limited circumstances, some data may need to be shared, but only to the minimum extent necessary.
Ek111 has strict confidentiality agreements in place with all third parties with whom data is shared. None of them are permitted to use your information for their own purposes.
Ek111's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that enhance your experience and help the platform function properly.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.
Under ek111's Privacy Policy, you hold several important rights. We respect these rights and are committed to fulfilling your requests as promptly as possible.
To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.
Ek111 does not serve anyone under the age of 18 and does not knowingly collect information from minors. Age is verified at registration, and ID may be requested if there is any doubt.
If we become aware that data has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
A note for parents — please keep your children away from ek111 and any other online gaming platform. If a minor has accessed your account, notify us immediately.
Ek111 follows the highest industry security standards to protect your data. Our technical and administrative safeguards are continuously upgraded to stay ahead of emerging threats.
You also play a role in keeping your account secure — use a strong password, never share it with anyone, and report anything suspicious to us right away.
Ek111 may update this Privacy Policy when necessary. Changes may occur due to legal requirements, new technologies, or updates to our services. We will notify you in advance of any significant changes.
You will be notified of any changes via your registered email or a banner message on the platform. Continued use of the platform after an update will be considered acceptance of the revised policy.
The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page regularly.
For any questions, complaints, or requests related to this Privacy Policy, please reach out to our dedicated privacy team. We are always ready to assist you in English.
Once a complaint is submitted, we will first send a confirmation message. We will then investigate and provide a resolution within 30 days. If a matter requires more time, we will keep you informed.